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EMS Privacy Policy

Privacy Policy
Last updated: October 20, 2026.

Introduction
This Privacy Policy explains how the Vestfrost EMS Service application ("the App") handles information.
The App is intended solely as a troubleshooting and diagnostic tool for Vestfrost devices. We are committed to protecting user privacy and minimizing data processing.

Information we collect
The App does not collect, store, transmit, or share any personal information.

Specifically, the App:

  • Does not require user registration.
  • Does not collect names, email addresses, phone numbers, or other personal identifiers.
  • Does not collect location data.
  • Does not collect analytics or usage statistics.
  • Does not use advertising services.
  • Does not share information with third parties.

Device communication
The App may communicate directly with compatible Vestfrost devices for troubleshooting and diagnostic purposes. Any information exchanged is used solely to perform the requested diagnostic functions and is not transmitted to external servers or retained by the App.

Data security
Since the App does not collect or store personal data, there is no personal information retained by the App.

Children's privacy
The App is not directed toward children under the age of 13 and does not knowingly collect any personal information from children.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or through the relevant distribution channel.

Contact us
If you have any questions regarding this Privacy Policy, please contact:

A/S Vestfrost Solutions
Falkevej 12
6705 Esbjerg Ø
Denmark
Email: TechnicalSupport@vestfrostsolutions.com

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